Take your business to the next level – 
with fully integrated unified communications 


Plan B Network Services is a cloud-based unified communications and collaboration platform. It enables users to be more mobile, more productive and share ideas and content through a single system.

Whether in the office or remote, we seamlessly integrate all of your communication tools – desktop phones, mobile phones, and computers – into one manageable solution oriented around your employee’s needs and workstyles.

   Increased Productivity & Collaboration

              PBNS makes a more productive workforce

  • Allows mobile devices to interact seamlessly with the corporate phone system
  • Virtually anywhere, anytime and on any device – creates a more flexible workforce
  • Transcribes voicemail messages to text and/or email, allowing for more efficient voicemail management
  • Integrated chat, video conferencing, screen sharing, file sharing, and backup extends reach and facilitates increased collaboration



    Simplified Scaling & Management

              PBNS scales according to the needs of any business

  • Order services according to the numbers of users or resources needed today; pay only for what is used
  • Ordering additional service is easy and can be spun up quickly
  •  Scales to large number of users per business

    Business Continuity

                 Ensure that you never miss an important business call

  • The mobile app has full business phone functionality to be used in the event that desk phones become unavailable
  • Cloud based systems are immune to local outages. We will try all user devices, then dial [hone numbers like cell [hones, hunt groups, or other auto attendants.


      Lower Cost

                  No hardware to buy, install, manage, upgrade or replace

  • Lower infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs compared to traditional phone service
  • Reduces infrastructure and operating costs; no additional hardware to buy
  • Consolidates voice and data onto one network
  • Flat, per-user rates with unlimited domestic local & long distance calling


Desktop Phones

  • Easy to use interfaces, rich audio quality and productivity features
  • Phones are pre-programmed to work seamlessly with us
  • Phones are plug and play and can be used anywhere there is an internet connection


Polycom VVX                                Yealink DECT Cordless                             Polycom Sound Station                                Yealink T4 Series


What’s Included

Each user receives:

• Local phone number with unique extension
• Ability to have up to five endpoints
• Inbound/Outbound Caller ID
• WebFax
• Voicemail box with transcription services
• Elevate Mobile App & Desktop App
• Online Meeting with up to 4 participants (30 with Elevate Pro)
• 2GB per user ShareSync file share and backup (100Gb per user with Elevate Pro)

Each account receives

• Centralized management of all locations
• Auto Attendant with a direct inward dial phone number
• Ability to configure up to 10 hunt groups
• Conferencing: 200 toll-free minutes / month
• Active directory integration for easy configuration of users
• Hunt Group reporting
• Enable/Disable call recording


System Features

• Call Forward
• Call Hold
• Call Recording
• Call History
• Call Transfer
• Call Waiting
• 3-way Calling
• Hunt Group Call Reporting / Hunt Groups
• Hunt Group Call Reporting
• Email and SMS notifications
• Busy Lamp Field / Call Presence
• Email and SMS notifications
• Busy Lamp Field / Call Presence

Phone Features

• Voicemail with Transcription
• Auto Attendant
• Caller ID
• Custom Hold Music & Greetings
• Direct Inbound Dialing (DID)
• Call Flip
• Conference Bridge / Administrator Password    
• Named Ring Groups
• Page all Phones
• Call Park
• Inbound Caller Name
• Call Flip
• Configurable Line Keys
• Do Not Disturb
• Extension Dialing
• Configurable Ring Options
• Voicemail
• Speakerphone
• On-Hook Dialing
• Remote Line Key
• Transfer to Voicemail

Productivity Features

Desktop Application

The Desktop App brings essential collaboration tools together, so employees can see who is available, chat with colleagues, place and receive calls, share screens, start video calls and share files—all from one application.

• Have the flexibility to use your desktop application to place and receive calls in two ways – either as a call controller for your associated desk phone, or as a softphone from your Mac® or PC.
• One place to see the availability of coworkers, place a phone call, start team chat and a launch a video conference.
• With the Desktop and Mobile Applications, you can take your contacts, files and conversations with you – wherever you are.



Mobile App

This powerful application transforms your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive team chats, place calls and see voicemails all from one application—anytime, anywhere.

• Extend your business phone number and extension to your mobile phone, so you can place and receive calls on-the-go or even transfer calls from your desktop phone to your mobile device – seamlessly, without interruption.
• Your full desktop chat history is synchronized with your mobile device so you can stay connected and continue conversations no matter where you are.



Video Conferencing & Screen Sharing

Elevate includes Online Meeting, an easy-to use, reliable video collaboration tool.
• HD video conferencing eliminates unnecessary travel and empowers teams with remote members to be more productive.
• Screen sharing. The computer desktop can be shared with team members in real-time, improving collaboration and speed of decision making.
• Includes a conference dial-in number, and custom URLs for meetings

File Sharing & Security

File sync and share with backup for desktops, mobile devices, and file servers.

• The most current version of files from any device
• Easy and secure file sharing
• Integration with Windows file server, Exchange Email, Active Directory, Outlook,
Office, and Office 365®
• Full control over files, users, devices, and sharing activities

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