Fiber Optic Communiqué, Business Internet, Voice and Unified Communications
Hundreds of satisfied customers
Our main differences
Since 2003, Plan B Network Services has been providing technical services to SMB businesses. Sought out by company with complex needs. Plan B Network Services has risen to the task of tackling complex situations and making it look easy. Our knowledge of complexities and network stabilization. Differentiates us from other MSP’s. We know what it is to be successful. We know how to make your company operate. We know how to redesign networks.
IT services quality management. Is the practice of ensuring and managing the quality of IT services. Delivered and utilized within an organization.
It is a term that includes a number of different techniques and processes to ensure that IT services. Meet or exceed the desired quality standard at Plan B Network Services.
A customer service guarantee is a set of two promises: a commitment by Plan B Network Services to its customers. To make good on a promised level of service and a commitment to compensate customers. If the first promise is not met. Successful companies promote their service guarantees to everybody. This ensures that Plan B Network Services delivers on the first promise.
About Plan B Network Services
We are a strategic IT partner delivering top-level IT support and strategic recommendations that evolve and adapt to your changing business environment. We can help you develop cost-effective, flexible support options. Right-sized to fit your needs. Our highly responsive team of IT experts. Will update and manage your systems to ensure your users. Are able to work efficiently and without disruption.
Plan B Network Services executives believe that having the best trained and certified technicians holds us to a higher standard. We certify and train our IT engineers to work work on our customers network with the intelligence, know how and vast common sense.
High standards start at the top. The leader sets those standards and communicates expectations to the key people who then communicate them throughout the organization, no matter whether the whole organization consists of one person or thousands. They train people on the standards, create metrics and review procedures to ensure the standards are maintained and enforced.
Company and industry news
Delivery apps promised to connect restaurants with more customers. The dream isn’t working. By Shira Ovide June 10, 2020 More people are using food delivery apps like Grubhub and Uber Eats to order from restaurants during the pandemic. But can this trend last if so many restaurants are unhappy? My colleague Nathaniel Popper talked to a restaurant owner […]
The company said it hoped the moratorium “might give Congress enough time to put in place appropriate rules” for the technology. By Karen Weise and Natasha Singer June 10, 2020 SEATTLE — Amazon said on Wednesday that it was putting a one-year pause on letting the police use its facial recognition tool, in a major sign of the growing concerns […]
At 22, he single-handedly put a stop to the worst cyberattack the world had ever seen. Then he was arrested by the FBI. This is his untold story. AT AROUND 7 am on a quiet Wednesday in August 2017, Marcus Hutchins walked out the front door of the Airbnb mansion in Las Vegas where he had […]
